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FAQs

Online therapy allows you to meet with a licensed psychologist via secure video, phone, or chat platforms. It's flexible, private, and just as effective as traditional in-office therapy for most concerns.

 

Yes. Your privacy is our top priority. All information shared during sessions is kept strictly confidential in line with professional ethics and Ontario privacy regulations.

 

ClearMind is not a 24/7 crisis service. If you're experiencing a mental health emergency, we recommend contacting local emergency services or a crisis line. However, we do offer priority booking for urgent needs.

 

Standard therapy sessions last between 50 and 60 minutes. Extended sessions can be scheduled if you have specific needs.

 

Therapy helps with a wide range of concerns including anxiety, depression, trauma, grief, relationship problems, stress, addiction, self-esteem, and personal growth.

 

If you're feeling stuck, overwhelmed, disconnected, or simply want to grow, therapy can help. We offer a free 20-minute consultation so you can explore whether ClearMind is the right fit — with no pressure.

 

We offer flexible pricing options. Please see our services page or contact us for full details.

 

Yes, many private insurance plans cover our services. Please check with your provider to confirm your coverage.

 

Most new clients can be seen within 3–5 business days. Urgent requests are accommodated whenever possible.

 

Whether you’re ready to book your first session or simply want to ask a few questions, our compassionate team is here to help.

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